Privacy Policy

Effective Date: 26th March 2026

Acceleration Australia Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Emergency contact details
  • Health, injury, and fitness information (required for safe participation)
  • Parent/guardian details (for participants under 18)
  • Payment and billing information
  • Any information submitted via forms, bookings, or communication

2. How We Collect Information

We collect information when you:

  • Book or enquire via our website
  • Register for programs or coaching
  • Communicate with us (email, phone, social media)
  • Attend training sessions or assessments

3. Purpose of Collection

We collect your information to:

  • Deliver coaching and performance services safely
  • Assess suitability for training
  • Manage bookings and scheduling
  • Process payments
  • Communicate important updates
  • Improve our services
  • Comply with legal obligations

4. Sensitive Information (Health Data)

By providing health or injury information, you consent to us using that information for training, safety, and program design purposes.

5. Disclosure of Personal Information

We may disclose your information to:

  • Coaches, staff, and contractors
  • Payment providers (e.g. Stripe, Square)
  • IT and hosting providers
  • Medical professionals in case of emergency
  • Legal authorities if required by law

We do not sell personal data.

6. Data Security

We take reasonable steps to protect your data, however no system is 100% secure.

7. Access & Correction

You may request access or correction via our contact form.

8. Cookies & Analytics

We may use cookies and tools such as Google Analytics.

9. Marketing

You may receive marketing communications. You can unsubscribe at any time.

10. Overseas Disclosure

Some service providers may store data overseas. We take reasonable steps to ensure compliance with Australian law.

11. Complaints

Privacy complaints can be submitted via our contact form.

12. Changes

We may update this policy from time to time.